UNISTASH is a software service that can be accessed via a mobile device application (“App”). UNISTASH is produced by TLC - LUMOS COMPANY, INC. ("LUMOS" "we" "us" or "our").

This Privacy Policy ("Privacy Policy") explains how we collect, use, store, and protect your information when you use the App.

This Privacy Policy is an integral part of the Terms of Use available within the App.

Information We Collect

We do not collect any personal information about our users. The App does not feature customer accounts; hence, no personal data or other related information is necessary for utilizing our App.

Since we do not collect personal data, there is no utilization of such information for any purpose, including marketing, analytics, or any other activities.

We do not transfer, share, or disclose any personal information to third parties.

Nevertheless, we may collect certain non-personal information for the sole purpose of improving the user experience and app functionality as described below.

Information Collected Automatically

We may automatically gather specific information about you and your devices during your use of the App, which may include:

• The IP address of the device you use to access the App.
• The type of browser software you are utilizing.
• The operating system you are using.
• The date and time of your access or use of the App.
• Other non-personally identifiable information.

It is important to note that we do not collect any information from children under the age of 13. If you believe that we may have inadvertently obtained information from a child under 13, please reach out to us.

How We Use Information

We use the information we collect for the following purposes:

• Enabling you to access and use the App.
• Understanding and analyzing your usage patterns to develop new products, services, features, and functionality.
• Communicating with you regarding promotions, upcoming events, and other news related to products and services offered by us.
• Employing the information for marketing purposes, including the creation and provision of promotional and advertising materials that are relevant, valuable, or of interest to you.
• Personalizing your App experience, such as recognizing you as a repeat visitor.
• Facilitating the connection of third-party services or applications.
• Optimizing your user experience by operating, maintaining, and improving our App.
• Protecting, investigating, and deterring fraudulent, unauthorized, or illegal activities.
• Meeting compliance requirements, including the enforcement of our terms of use or other legal rights, or as mandated by applicable laws, regulations, judicial processes, or governmental agencies.
• Entering into contracts with third-party API providers for services such as customer service, advertising, marketing, and analytics.

Legal basis for processing your personal information

If you are located in the European Economic Area (EEA), we only process your personal data when we have a valid “legal basis”, including when: The processing of personal data is necessary to fulfill our obligations under a contract (to provide services) that has been entered into with you. It is required to comply with a legal obligation. Where necessary, we may process personal data based on our legitimate interests in pursuing commercial and business objectives (such as product development and internal analytics), unless such interests are overridden by your interests, fundamental rights, and freedoms.

Sharing of information

We only share your data when we have a valid reason for it, namely, to provide the services and products to you and when we are legally permitted to do so. We may disclose your data to:

• Data Processors (e.g., support center): We engage carefully selected service providers (data processors) who offer sufficient assurances to implement appropriate technical and organizational security measures for the protection of your data. We have established suitable data processing agreements with these service providers and remain accountable for their actions concerning the processing of your data.
• With Your Consent: We may share information with other third parties based on your explicit consent, unless otherwise specified above. For instance, you may consent to us sharing your information with a particular company or organization to receive information about their products, services, or promotions. The use of the information you agree to share will be subject to the respective privacy notices of those third parties.

Cross-border transfer of information

Please note that your information may be transferred to, processed, and stored outside of the European Economic Area (EEA). By using the App, you consent to the transfer of your information, including personal information, outside of the EEA as outlined in this Privacy Policy. In instances where we transfer your personal information from the EEA to countries not deemed by the European Commission to offer an adequate level of personal information protection, the transfer will rely on a data transfer mechanism recognized by the European Commission as providing sufficient protection for personal information. If you require further information on the specific mechanism employed by us when transferring your personal information outside of the EEA, please contact us.

Retention period

We will retain your information only for the duration reasonably necessary to provide the requested customer support and inquiry services. In the event that you uninstall the App from your device or request the deletion of your information, we may still retain certain data you have provided to us to uphold the functionality of our App or to adhere to applicable laws.

Security

Although we do not collect personal data, we implement reasonable security measures to protect any non-personal information collected. is entirely secure, you are encouraged to take precautions to secure your devices.

Despite taking various precautions, we cannot provide absolute assurance against unauthorized access, disclosure, alteration, or deletion of data due to events such as hardware or software failure or unauthorized use. The provision of any information to us is entirely at your own risk. If you have reason to believe that the security of your interaction with us is compromised, please promptly notify us of the issue.

Third-Party Services

The App may include links or API connections to external websites, products, or services that are not owned or operated by us. The privacy and confidentiality practices of these third parties are beyond our control, and we disclaim responsibility for them. Kindly note that this Privacy Policy is not applicable to your interactions with these third-party API providers or any information you share with them. It is advised that you review their privacy policies before disclosing any information.

Changes to Policy

We reserve the right, at our sole discretion, to modify this Privacy Policy at any time by publishing an updated version within the App. The revised or updated version of this Privacy Policy becomes effective immediately upon publication in the App. Your continued use of the App after the introduction of changes and/or additions to this Privacy Policy implies your acceptance and consent to such modifications and/or additions.

Contact Us

If you have questions about your privacy related to the App or this Privacy Policy, you may contact us at the address below.

TLC - LUMOS COMPANY, INC. e-mail: hello@thelumos.company.